Privacy Policy

Welcome to toptankduel.com! as a provider of game services (also referred to as "we" in this agreement), we attach great importance to user information security and user privacy protection. This policy is specially formulated to ensure the transparency of user information processing, protect user information and communication security, respect the user's information processing intention, protect the user's privacy, and comply with the provisions of current relevant laws, regulations, and policies.

Please read and understand the content of this policy carefully and completely so that you can clearly know how we collect, store, use, and share user information of you and other users when you accept or use the products and services provided by we, as well as the management rights of users over their personal information, and then make appropriate choices based on your needs on whether to accept services, what services to accept or use, on the premise of better understanding the products and services provided by we.

You know, understand and agree that if you choose or click agree, accept, next or other words with the same meaning, you understand and agree to all the contents described in this policy.

If you have any questions, comments or suggestions, please contact us by viewing the methods stated in "Contact Us" in this policy.

This policy will help you understand the following:

Ⅰ. User information we may collect and use

Ⅱ. Storage and protection of user information

Ⅲ、Your rights

Ⅳ、Use of cookies

Ⅴ、Tips for underage users

Ⅵ、Scope of application of this policy

Ⅶ、Changes to this policy

Ⅷ、Contact us

Ⅰ、User information we may collect and use

When you accept or use the products and services provided by we, we will adhere to the principles of legality, legitimacy and necessity, and collect, store, use and share your following information for the purpose of providing high-quality services and protecting user information. You have the right to choose to refuse to provide information, but if you refuse to provide relevant information, you may not be able to register as a we user or accept or use some or all of the specific products or services we provide, or the services you accept or use may not achieve the intended effect.

1. We may collect your personal information in the following ways:

(1) Information you actively provide to us when accepting or using the game services provided by we, including:

① Personal information you provide when registering as a we user;

② Information you upload, publish or provide when obtaining specific we services or functions;

(2) Information we obtain when you accept or use we services or use specific business function scenarios.

(3) Your information provided or shared with we by other parties.

① Your information provided by other users when obtaining we services or information related to you that may be included.

② Information generated, provided or shared by third-party partners when you obtain third-party partner services. In this case, please carefully read the user agreement or privacy policy of the third-party partner service. We will comply with this policy and the privacy policy of the third-party partner at the same time to achieve the purpose of "minimizing the use and maximizing the protection" of your user information.

2. If you choose to use the following business functions, you need to provide us with or allow us to collect and use the following types of user information:

(1) Registration and login.

When you register for a we pass and log in to we, you need to register truthfully in accordance with our instructions and provide us with your basic registration or login information, including your personal identity information (account nickname, password), identity verification information (personal mobile phone number), network identity information and personal commonly used device information (device model, device brand, identification code, IP address, operating system version number used) to successfully register for a we pass and obtain our services.

If you do not register for a we pass, but obtain we services through a third-party platform account that cooperates with we, we will collect the account, user name, nickname, avatar information and identity verification information (personal mobile phone number) involved in your third-party platform account according to your authorization, so that you can log in to we using the third-party platform account.

If you refuse to provide or authorize the above information, you will not be able to use the WE Pass or third-party platform account to obtain WE services.

After registering and logging into the game, you can also choose to complete your account information (game account nickname, birthday, personal signature), which will be displayed on your character page to help achieve a better social experience or game service.

(2) Basic game functions.

When you accept or use the services provided by WE, in order to maintain the normal operation of the basic functions of the game and further optimize and improve our products and services and ensure service security, we may collect, use and store your log information, game security information and device information.

Log information is to enable you to view your game history on the client, and is also used for game operation statistics analysis, service optimization, game problem analysis and game security analysis. Therefore, we will collect your login account, login log, item log, recharge record, consumption record, chat record, friend record, game process and crash record, error report, behavior data, movement speed, attack index, and we may synchronize the above information to the subsequent version of the game or other services you are using. You know, understand and agree that in order to more quickly locate and solve problems such as game crashes that affect your service experience, we may collect the game program operation log files stored locally on your device to obtain the aforementioned log information. We promise that such information will only be used for the purposes specified in this policy and will not be shared with third parties.

Game security information is used to combat behaviors that undermine the fair environment of the game or interfere with or disrupt the normal operation of game services, detect piracy, scan plug-ins, and prevent cheating. Therefore, we will collect your game identification information, hardware and operating system information, process and game crash record information, application installation list, and current running task information.

(3) Launcher service.

When you use our products and services, our game launcher will collect the following information to provide you with services: system type, system version, CPU model, number of CPU cores, processor frequency, device available storage space, device memory capacity, screen resolution, motherboard serial number, hard disk serial number, game ID, launcher ID, launcher version, and game version. This information must be collected to provide game launch-related services, such as detecting the accuracy of the launcher and game version.

(4) Consumption or other value-added services.

When you consume in our products or services, we will collect information related to your transactions and orders, including purchased goods or services information, user ID of the third-party payment channel, and payment status information.

Recharge records and consumption records are sensitive personal information. Collecting such information is necessary to realize the consumption function, otherwise the transaction will not be completed. If you refuse to provide or authorize the above information, it will affect your use of the corresponding service function, but will not affect your use of other functions in the software.

（5）Device permission call.

According to the specific interactive service requirements, we may need you to enable the corresponding device access rights. We may need you to authorize the game to access your address book function in order to match friends for you. Please rest assured that your information will be encrypted and we will not disclose it to others or use it for other purposes. Regarding authorizing other devices to log in, you may need to enable camera access rights. In addition, we will also obtain the following permissions from you:

[Read and write storage space (album) permissions]

When you need to upload pictures or files in your device, store game screens or videos in your device, perform real-person authentication, or obtain game resources during the use of our products or services, we need you to authorize us to access your storage space (album) permissions. If you refuse to authorize, it will affect your normal use of the upload/or download function of pictures, files or videos, the conduct of real-person authentication, and the normal acquisition of game resources, but will not affect your use of other functions in the software.

[Network Permissions]

When you use the networking function of our products or services, we need you to authorize us to access network permissions. Otherwise, you will not be able to connect to and use the Internet normally, but it will not affect your use of other functions in the software.

Ⅱ. Storage and protection of user information

1. Storage of user information.

Unless otherwise provided by laws and regulations, we will only store your information for the shortest possible time necessary to provide you with services. After you cancel your authorization or exceed the aforementioned storage period, we will delete or anonymize your user information. However, in the following cases, we may extend or shorten the storage time of your information due to the requirements of relevant laws and regulations:

① Comply with applicable laws and regulations and other relevant provisions;

② Comply with court judgments, rulings or other legal procedures;

③ Comply with the requirements of relevant government agencies or legally authorized organizations;

④ Reasonably necessary purposes for the implementation of relevant service agreements or this policy, safeguarding the public interest, and protecting the personal and property safety or other legitimate rights and interests of partners, ourselves, other users or employees.

2. Protection of user information.

We are fully aware of the importance of personal information to you and will do our best to protect your personal information safely and reliably. In order to protect the security of user information, we will take reasonable security measures including physical, technical, and management levels to protect your data and information and prevent information leakage, loss, and damage. It includes technical measures such as SSL, information encryption storage, data center access control, dedicated network channels and agents, as well as personnel or system management measures such as employee or outsourced personnel authority control and management, confidentiality agreement signing, and company confidentiality system formulation. If a user information security incident unfortunately occurs, we will promptly inform you of the basic situation of the relevant incident, possible adverse effects, and the treatment measures we have taken or will take through announcements, text messages, phone calls, email notifications, etc. in accordance with the requirements of laws and regulations so as to remedy the leakage of your user information as soon as possible. At the same time, we will also proactively report the handling of relevant incidents in accordance with the requirements of the regulatory authorities.

III. Your rights

In the process of accepting or using the services provided by we, we will do our best to ensure that you exercise the following rights to your personal information:

1. Query, access, copy, modify, correct, supplement, and delete your personal information.

You have the right to query, access, copy, modify, correct, supplement, and delete your personal information.

(1) Query, access, and copy your personal information

You can log in to your account at any time and click on the "Character Information" page in the upper left corner of the main interface to query and access your basic account information (such as your game UID, nickname, avatar, birthday, signature, and other personal information you filled in), game information (such as your game character level, experience, achievements, and product-specific game information), and copy them according to your needs.

(2) Modify, correct, and supplement your personal information

If you find that your information is wrong, incomplete, or needs to be updated, you have the right to log in to your account at any time and click on the "Character Information" page in the upper left corner of the game main interface to correct, supplement, and modify your basic account information.

(3) Delete your personal information

If the following circumstances occur: our handling of personal information violates laws and regulations or our agreement with you; we collect and use your personal information without your consent; you no longer use our products or services, or cancel your account; we no longer provide you with products or services, you can contact us to request the deletion of your personal information.

2. Change or withdraw the scope of your authorization and consent.

You have the right to change or withdraw the scope of your authorization and consent. Some of our business functions require some basic personal information or relevant permissions of the device you use to complete (see Article 1 of this policy, the specific information or functions that the product or service actually intends to obtain shall prevail). You have the right to grant, change or withdraw your authorization consent at any time, or after authorization.

3. Restricting automatic decision-making of information systems.

In some business functions, we may make decisions based only on non-manual automatic decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legal rights and interests, you can contact us at any time to complain and ask us to explain, and we will also provide appropriate relief.

4. Respond to your above request.

The above request can generally be completed by you online in the corresponding interface of our products and services, in accordance with the notice or guidance issued. If there is a need that may not be able to provide online processing services at present, or if you have any questions, obstacles, opinions or suggestions in the process of exercising your rights, and are dissatisfied with our processing results, you can complain to us and give feedback through the contact information listed in this policy.

5. Please be aware and understand that, according to relevant laws, regulations and national standards, we will not be able to respond to your request in the following circumstances:

(1) related to our performance of obligations stipulated by laws and regulations;

(2) directly related to national security and national defense security;

(3) directly related to public security, public health and major public interests;

(4) directly related to criminal investigation, prosecution, trial and execution of judgments;

(5) there is sufficient evidence to show that you have subjective malice or abuse of rights;

(6) for the purpose of safeguarding your or other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;

(7) responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

(8) involving commercial secrets.

IV. Use of Cookies

To ensure the normal operation of our products and services, we or our third parties may store small data files called Cookies on your computer, mobile device or your browser. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of Cookies, websites can store data related to your preferences. We will not use Cookies for any purpose other than the purposes described in this Policy. You can manage or delete Cookies according to your preferences.

Ⅴ. Tips for underage users

If you are a minor under the age of 9, you should obtain the consent of your parents or other guardians (hereinafter collectively referred to as "guardians") before accepting or using the services provided by we. Please know, understand and agree that minors should not register to create their own accounts, accept or use our products and services without the consent of their guardians. If you are the guardian of a minor, please contact us through the contact information in this policy when you have questions about the personal information of the minor you are protecting or require us to query, access, modify, correct, delete, etc. In particular, although local laws and customs may define children differently, we regard anyone under the age of 9 as a child. If we find that we have collected personal information of children without the prior consent of a verifiable guardian, we will try to delete the relevant data as soon as possible.

Ⅵ. Scope of application of this policy

Except for certain specific services, all services provided by we are subject to this policy. However, when certain specific services have their own privacy policies, the special provisions of the privacy policy of the specific service shall prevail.

This policy does not apply to services provided to you by other companies or individuals. When you use such third-party services, you are subject to their privacy policies.

VII. Changes to this Policy

We reserve the right to update or modify this Policy from time to time. We will post any changes to this Policy on this page. However, without your explicit consent, we will not reduce the rights you should enjoy under this Policy.

If this Policy is modified or updated, we will obtain your consent again. Please read the modified content of this Policy carefully and check the box to agree to the modified Policy. If you do not agree to the modified Policy, or have objections to the modified or updated content of this Policy, you can choose to stop using or cancel your account. However, please be aware that your actions and activities before your account is cancelled or before you stop using this service are still subject to this Policy.

For major changes, we will notify you of the changes to this Policy in a prominent manner or send you an email or otherwise notify you of the changes.

Major and substantial changes include the following:

(1) Our service model has changed significantly, resulting in major changes in the purpose of processing personal information, the type of personal information processed, and the way personal information is used;

(2) Your rights to participate in the processing of personal information and the way you exercise them have changed significantly.

VIII. Contact Us

If you have any questions, comments or suggestions about this policy, or about the protection of personal information when accepting or using our products and services, you can contact us through the following methods:

support@sereneinnovationsinc.com